To our valued patients,
The coronavirus (COVID-19) pandemic continues to evolve on a daily basis. This unprecedented situation is presenting challenges across the country and the world. The Ivy Hospital Fertility Unit doctors continue to monitor the pandemic and ensure that we are following all guidelines/recommendations from the American Society for Reproductive Medicine (ASRM) and all local, state agencies. We want our patients to know that their health, well-being, and fertility goals are of utmost importance to us. While the pandemic is affecting our typical operations, we remain available to our patients. We will continue to see some patients in the office when it is deemed clinically necessary. We want our patients to know that we are taking great care to ensure the safety of our patients and staff by following appropriate protocols and frequently sanitizing our clinic.
Please note the following adjustments:
All new patient and follow-up consultations will be performed via telehealth, unless otherwise stated.
Patients who are currently actively undergoing treatment cycles will complete those treatments if they choose to do so.
We will be postponing any new cycle starts, including stimulation for IUI and IVF (egg retrievals and fresh/frozen embryo transfers) in order to follow the recommendations from the ASRM. Our staff is following up with patients to discuss rescheduling treatment as quickly as possible. Please know that we did not come to this decision easily; we understand how frustrating and even devastating this is for many of our patients. However, we made this decision in order to keep our patients and staff safe. Our goal is to resume treatment cycles as soon as we can safely do so.
For those who require in-office visits, we will be screening patients for concerning signs/symptoms prior to their appointment and upon their arrival. We will also be checking temperatures and asking patients to use hand sanitizer on arrival. If you are experiencing symptoms of COVID-19 (fever, cough, shortness of breath), flu-like symptoms, were diagnosed with coronavirus, recently traveled to a high-risk area, or had direct exposure to someone who was diagnosed with coronavirus, please call our office before your appointment to discuss your treatment options.
Unfortunately, we will not be able to see you in the office if your temperature is 100.4 or greater. However, phone consultations will still be an option.
We request that patients coming into the office come alone.
We request that patients coming into the office wear a mask from home.
We remain ready and available to answer any of your questions, COVID-related or not. Please know we care deeply about our patients and are looking forward to returning to a more normal state of affairs.